Asynchronous vs Synchronous: What’s The Difference?

Instead, she asks you to segue into some form of asynchronous communication – i.e. Slack, or email – so that she can receive, take in, and respond to your information on her own time. Synchronous communication provides realtime interaction platform to the teams. Some of the prominent examples that provide synchronous communication include Microsoft Teams, Zoom, Skype, and Google Meet among others. It allows team members to spend time on the issue, do some research, and offer a meaningful solution. Then, once everyone’s had the chance to think about it, it might make sense to regroup synchronously.

  • You also need to make sure that the knowledge identified and collected in the previous step is openly accessible to your team members.
  • And you can determine who can have viewing and editorial access to your material.
  • Additionally, if you do any kind of remote work, it’s likely that you’ll use asynchronous communication a lot more than synchronous communication.
  • When you communicate status reports asynchronously, you’ll notice that when you meet in real-time, it becomes a lot more productive.

Simply put, asynchronous communication is communication that doesn’t happen in real-time (e.g. on the phone, in-person, or during a live video conferencing meeting). Harboring trust and building good relationships and friendships with your colleagues will promote a positive work environment everyone would love to work. It is not always about synchronous vs asynchronous, but more about having a cohesive framework of synchronous and asynchronous communication.

Synchronous vs. Asynchronous communications: which is ideal for knowledge transfer?

To find an effective balance between synchronous vs. asynchronous communications on your team, it’s important to approach it with the right mindset. Remember, the ultimate goal is to make collaboration easier and create a space where employees can be engaged and productive. When remote teams work across different time zones and according to their own schedules, they can’t rely on quick, synchronous communication the same way an in-house team can.

Asynchronous communication works really well for remote teams that cross various timezones. Messages can be delivered and received at the ideal times for each individual involved. One key advantage to asynchronous communication is the flexibility it offers. The reduction in pressure to respond immediately often results in asynchronous communication better responses and happier, less stressed team members. We can’t emphasize enough the need for a single source of truth—which can take the shape of a knowledge base or documentation—to make asynchronous communication a reality for your team. Occasional synchronous meetings can form part of your asynchronous approach.

Synchronous communication best practices for remote teams

Through this article, we would like to answer why communication is the most important in any remote work setting and what type of communication – is the best for you. When it comes to urgent issues, asynchronous communications aren’t the best options. By nature, asynchronous communication methods allow people more time to respond. While that’s the beauty of them, it won’t work for every situation — especially not an emergency. If the only way your team’s communicating is through real-time meetings or phone calls, you’re not creating an inclusive environment for your team members in other time zones. When you have good async communication methods in place, your global employees don’t need to spend their off-hours online or on the phone with their team members.